Emergency Services
Did your computer break just when you had a deadline to meet? Is your computer too important to be without? Are you just plain impatient? We usually service equipment on a first-come first-served basis, but we understand that sometimes certain situations require special attention. This is why, for our regular rate, billed at time-and-a-half, we will drop everything and get you up and running again as fast as is possible. We can rush a technician out to your office or you bring the machines in to us. Our service center is close to several local restaurants and shopping centers. Order rush service and take a stress-free hour or two in the middle of the day, knowing that your equipment is in excellent hands and will be getting the best possible attention. 

IT Audits
How old are your computers? Is your network protected against intruders? Do you have built in security features and a good data back up in place? Pittsburgh Computer Solutions specializes in giving our customers a good overall view of their own systems. We make special efforts to determine the current strength of your security vulnerability. We examine the health of your network and your hardware for strengths and faults. We check your software for critical updates and make sure you are safe on the internet. We let you know what is good, what is failing and what needs some attention BEFORE it breaks. Afterwards, we sit down with and discuss the next steps to take.

Proactive Maintenance
Maybe everything in your office is running fine, but for how long? Small problems can become huge if not taken care of promptly. We can help you by coming on site and checking your systems. We can make sure your anti virus’ are up to date, your security features enabled, and your data being backed up correctly. We can also troubleshoot hardware problems, identifying many problems before they cause downtime, and we can keep your network and systems running as seamlessly as they should.  We can help minimize your downtime by helping manage your computer systems and networks.

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Service Contracts
We hate Downtime! We will do everything in our power to keep your systems up and running.  We offer service contracts to help save you money and insure that the technician working on your equipment is already familiar with your set up.  This decreases the ‘learning curve’ when you have new people coming out for each different problem. After your initial IT audit we can work with you to see what you need your systems to do and how to improve security, performance and durability.  Our service technicians are certified, experienced and able to handle any computer problem you need to have solved. We can make sure your data is being back up correctly, and even put in place a redundancy system so if one back up fails, you have not lost everything!  We can simplify your existing network, making it easier for your employees to use.  We can strengthen your security and keep prying eyes out of your important data. 

Data Recovery
Data loss is one of the most crippling computer problems to wreak havoc at your office.  If you have a situation where you hear grinding or clicking you can better your chances at recovering your data by reacting quickly. Immediately turn your machine off, and call a professional. At Pittsburgh Computer Solutions we take Data Recovery seriously.  We have a multi level recovery system to recover your data as carefully as possible, and at a much lower rate than you would expect.

Networks
Our networking department is top of the line.  Our technicians hold a variety of certifications and decades of hands on Networking. We can do a simple wireless network for a small office, and we can plan out and implement larger wired networks for companies sharing multiple computers and peripherals. We can make sure you won’t be sharing viruses and that sensitive data will not be shared to the wrong place.  We are also happy to check the status of your current network and see what changes you would like to make or additions you need to add.